The Six Reactions, Split
Love, anger, laughter and the rest arrive as their own shares of the total rather than added together into one figure. Seven parts love and seven parts anger stop looking identical.
A post people loved and a post people were furious about produce the same rate, because the six reactions get added together.
The reactions separated, the heavier actions counted apart, and the mix tracked across a month.
Love, anger, laughter and the rest arrive as their own shares of the total rather than added together into one figure. Seven parts love and seven parts anger stop looking identical.
Both get counted on their own. A tap takes a second, while writing a comment or putting your own name to something in front of your friends does not.
Across a set of posts you can see how the mix moved across the month. Often it is not the rate that changed at all, only what the rate was made of.
A Page in, a figure with its composition out.
A public Page, or the post links you care about. Mention how far back if that matters.
The public reactions, comments and shares get read per post, then reported as a rate with its composition underneath.
Read the composition before deciding what the figure means. Save the run to keep the same terms next month.
Three things this is careful about.
The highest number on the Page is sometimes the one causing the problem. An angry post travels, and travelling is what an engagement rate measures. Reading the figure without its composition is how a bad week gets reported upward as a good one.
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People use these loosely. Somebody laughs at something serious, somebody is angry at the subject rather than at you, somebody taps love out of habit. The split is a signal about a post rather than a verdict on how anyone feels.
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Public Pages only, which means personal profiles and closed groups are outside this entirely. Neither is reach, so the denominator here is the follower count, the same as it is for anyone working from outside the Page.
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Which posts count and how far back to go get agreed once, so month-to-month stays genuinely comparable. Your AllyHub never starts from scratch again, so the second report gets faster every time.
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Social teams answering for a Page, people reviewing a post that went wrong, people watching a slow drift, and people signing off a monthly report.
Running a company Page means answering for a number you did not choose the definition of. The rate goes in the deck either way, so knowing what is inside it before somebody else looks is the cheap version of that conversation.
Something got out that should not have, and now the week's numbers look excellent. Reviewing what happened needs the composition rather than the total, because the total is the part that is misleading.
Nothing dramatic happens. The rate holds steady for four months while the share of it that is positive quietly falls. Nobody notices, because the headline figure never moved.
A monthly report somebody signs off is a document that outlives the month. Sending one with a single blended percentage means sending something you cannot re-examine later without redoing the work.
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Definition, pricing, why shares are separate, what is out of scope, and monthly reporting.
A way to score how much of a Page's audience responds. Facebook is unusual in publishing which reaction was which, so the figure can be broken into parts that other platforms simply do not expose.
One page, free. Longer histories, several Pages together, and keeping a definition steady across months, come with the paid plans.
Because they cost the person something. Reactions get counted on their own for the same reason, and blending all three implies a comment and a tap carry equal weight, which nobody running a Page believes.
Pages only. A personal profile belongs to a person and a closed group is closed, so neither one is in scope. Public groups have a separate tool on this site, and that one pulls posts rather than scoring them.
Most add the six reactions together, which throws away the one thing Facebook publishes that its neighbours do not. Here they stay separate, comments and shares are counted apart, the composition is tracked across months, and the definition holds still between reports.